Once an order has been place we pride ourselves on moving it to the fulfillment phase as quickly as possible.  Therefore, we are unable to accommodate changes or cancellations once you have placed an order.

Given the custom nature of needlepoint, we do not offer returns or exchanges.

Once your order ships via USPS, you will receive a shipping confirmation email with tracking information. Tracking updates will begin once the carrier scans your package.

We currently offer shipping only within the United States. 

Shipping charges are calculated at checkout. Free standard USPS shipping is available on orders of over $200. Applicable taxes are excluded.

Orders are shipped via USPS, with standard tracking and insurance included. 

Our goal is to ship in-stock items within 5 business days.  You will receive a tracking number once the package has been scanned by our carrier.

Please reach out immediately to hello@sunnystitches and include a photo and your order number so that we can address concerns as soon as possible. While shipping and handling can be best addressed directly with the carrier, we will do our best to support you in resolution and replacing items, if applicable.  

Once a package is in the carrier’s possession, delivery timing and handling are outside of our control. We recommend filing a claim directly with the carrier. We are happy to provide assistance or documentation, if needed!

We currently do not offer preorders or backorders on out-of-stock items.

Yes! If an item is out of stock, you may sign up to receive an email or text notification when it becomes available again. Notifications are sent automatically once inventory is updated. No payment is collected until the item is purchased.

We have done our best to accurately photograph our products. There may be some variation due to the nature of technology and the art of needlepoint. 

You do not need an account to order, but an account will allow you track your order history.

No, we do not. 

We accept all major credit cards and any other payment options offered through Shopify.

We typically release our class schedule on the third Friday of each month at 9 A.M. (MT). The announcement is made via email and Instagram (@sunnystitches.denver). 

We currently do not offer a waiting list for classes. We suggest checking our website periodically for any open spots. We also try to post any openings to our social media.

Please sign up for our email and you will be sure to see our class schedule for the next month.

Sunny Stitches would love to welcome you to our shop our wash park, Denver location.  We have easy street parking available and are walking distance from lots of great restaurants in shops!